Frequently asked questions¶
What is the difference between the Collaboration Hub and the Collaboration Hub preview?¶
When a user has logged into a workspace via a Signavio account, they will always see the Collaboration Hub preview, which is also displayed in the headline of the Collaboration Hub. This preview displays all diagrams of the workspace the user has access to, including those that are not published yet. The portal preview is typically entered via the Signavio Explorer’s drop-down menu entry that links to https://editor.signavio.com/p/portal (European Server), respectively https://app-us.signavio.com/p/portal (US server).
Unlike those users who are logged in, guests of the Collaboration Hub can only see diagrams that were published in the Collaboration Hub, so a guest enters the actual Collaboration Hub. To enter the Collaboration Hub as a guest, a visitor has to install a matching browser certificate and must not be logged in. They can then open the Collaboration Hub at https://editor.signavio.com/intra/portal (European Server), respectively https://app-us.signavio.com/intra/portal (US server).
The chapter Introduction to the Collaboration Hub gives a more precise explanation of the difference between Collaboration Hub and preview.
My browser cannot display the Collaboration Hub correctly. What can I do?¶
Simply open the URL http://www.signavio.com/browser-compatibility/ A detailed description of the supported browsers is provided there and the site automatically checks whether you browser supports Signavio. If your browser does not fully support our software, we recommend to switch to a browser that is listed to fully support Signavio on this website.