Installing the browser certificate

Important

Please consider the certificate update to a better encryption algorithm on 15.12.2016.

When using the SaaS version, this feature is available through the purchase of Collaboration Hub licenses. If you are using the On Premise Edition, please read more about publishing in the chapter Granting read access in the On Premise Edition.

Collaboration Hub users who should have access to all diagrams that have been published in a workspace need to have the browser certificate installed for access to the Collaboration Hub. If you need certificate based access to the Collaboration Hub, please contact your workspace administrator.

Hint for modelers: You can invite external people to comment on single diagrams by sending them a link via the Signavio Explorer’s Share menu. The external stakeholders will receive an email with the link that serves as a key to the single diagram view. Their access will be limited to viewing and commenting on the diagram they were invited to see specifically.

Information for workspace administrators

You can learn how to activate certificate based access to the Collaboration Hub in the chapter Creating certificates for Collaboration Hub access

If certificates have to be unrolled to a large number of machines, using an update automatism e.g. via certutil is recommended:

A list of useful certutil commands can be found at http://technet.microsoft.com/en%20us/library/cc738780%28WS.10%29.aspx

It is also possible to embed the Signavio Collaboration Hub into a Microsoft SharePoint installation by installing it as Microsoft SharePoint App. To gain more information about the Microsoft SharePoint App installation and configuration, read following chapter:

Hint: The Signavio Microsoft SharePoint Connector is an additional module for the Signavio Process Manager. To use it you need to purchase Microsoft SharePoint Connector licenses.

Certificate installation for all common browsers

Today, except for Firefox, all common browsers use the central certificate storage of their corresponding operating system to manage certificates, therefor you only need to install the certificate on your system instead of your browser. Even though most browsers also have a separate certificate management, we recommend to install certificates in the operating system based certificate storage. Although, as it may be useful to install certificates in the browser directly in special cases, this chapter does not just explain how to install certificates on Windows & MacOS and in Firefox but also in Google Chrome.

In any case, you will need the certificate file, which should be named signavio-'YourOrganization'.p12, and the certificate password to install a certificate.

Installing a certificate in Windows or MacOS

  • Double click to open the certificate file you downloaded or were sent by your workspace administrator. The Certificate Installation Wizard will lead you through the following steps.
  • When the installation is finished, you should find the Signavio Collaboration Hub with all published diagrams at the URL http://editor.signavio.com/intra/portal (European Server), respectively https://app-us.signavio.com/intra/portal (US server). Depending on the browser you use, the system will display a dialog that needs you to confirm the use of the installed certificate. Confirm the action to get to the Collaboration Hub.
  • If you do not add the URL to the trusted sites (only Windows), you will have to confirm each time to get to the Collaboration Hub.
  • If another Signavio user is logged in as modeler in your browser, you will be directed to the Collaboration Hub as a logged-in user.

Installing a certificate in Firefox or Google Chrome

The installation processes in Chrome and Firefox are very similar. In both browsers, click the menu button on the far right, then click Settings (Chrome) or Options (Firefox)

  • In Chrome, scroll down and click Advanced options to extend the menu. Scroll to HTTP/SSL and click Manage certificates
  • In Firefox, click Advanced at the bottom of the navigation panel on the left, switch to the tab Certificates and click View certificates, then go to the tab Personal
  • In both browsers, click import, choose the corresponding certificate file and confirm.
  • Now you will have to enter the certificate password. If the browser has a master password, you may have to enter it as well to confirm.
  • Confirm by clicking Ok
  • You can now visit the page http://editor.signavio.com/intra/portal (European Server), respectively https://app-us.signavio.com/intra/portal (US server) to go to the Collaboration Hub. Depending on the browser you use, the system will display a dialog that needs you to confirm the use of the installed certificate. Confirm the user certification request (Firefox) or choose the correct certificate (Chrome) and confirm to get to the Collaboration Hub.
  • If another Signavio user is logged in as modeler in your browser, you will be directed to the Collaboration Hub as a logged-in user.

Adding the Collaboration Hub to trusted sites (Windows)

The concept of trusted sites does only exist in Windows for the browsers Internet Explorer, Edge & Chrome, who all use the settings of the operating system. If you add the URL http://editor.signavio.com/intra/portal (European Server), respectively https://app-us.signavio.com/intra/portal (US server) to the trusted sites, you will no longer be asked to confirm when going to the Signavio Collaboration Hub. Trusted sites are managed in the Windows Internet options dialog. For Firefox, a different concept how to switch off confirmation before certificate based webpage access is described on the Mozilla help pages at https://support.mozilla.org/en-US/kb/advanced-panel-settings-in-firefox#w_certificates-tab.

  • In Windows, go to Settings and choose Internet options. You can also use the search field on the Settings site.
  • Go to the tab Privacy and click Sites. In the dialog that opens.
  • Copy-paste the Collaboration Hub URL into the form field Address of website, then click Allow and confirm with OK twice.
  • The Collaboration Hub website is now added to the trusted sites on Chrome, Internet Explorer and/or Edge.